The import works but there is no data collection
Data is stored every 5 minutes in read-only binary files. If no data appears after 5 minutes:
1. Check if the provisioned interface is the right WAN interface.
2. Check if the interface names are correct and really exist on your routers.
3. For Netflow data:
a. Check if we effectively receive some data on port 2055:
> sudo tcpdump port 2055
The output should look like this:
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on eth0, link-type EN10MB (Ethernet), capture size 65535 bytes
18:24:45.415258 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 128
18:24:46.415282 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 232
18:24:49.415568 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 232
18:24:50.415432 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 232
18:24:53.415579 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 128
18:24:55.415701 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 128
listening on eth0, link-type EN10MB (Ethernet), capture size 65535 bytes
18:24:45.415258 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 128
18:24:46.415282 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 232
18:24:49.415568 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 232
18:24:50.415432 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 232
18:24:53.415579 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 128
18:24:55.415701 IP 172.17.50.12.38828 > ubuntu.lo.2055: UDP, length 128
b. If you have some entries in your tcpdump output with IP 192.168.14.1, you need to run the following command on your server:
> sudo conntrack –F
c. Check if they are some data in /data/files/bridge/flows.
4. For SNMP data:
a. Check if we effectively receive some data on port 161.
b. Check if there are some data in /data/files/bridge/snmp.